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PAYMENT FOLLOW-UP, MADE CLEARER

Late payments are hard enough. Chasing them shouldn’t be.

When invoice follow-up is scattered across spreadsheets, inboxes and memory, it’s easy for good customers to slip through the cracks. Chasely brings the next useful step into one calm, simple view.

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✓Stay in control. Review every reminder before it goes out.
chasely.co.uk / your follow-upC
Chasely product design showing an invoice dashboard, an import review, invoice reminder details and a send queue
A clearer picture of what needs your attention

THE EVERYDAY CHALLENGE

Getting paid shouldn’t depend on remembering everything.

01

“Who needs a nudge?”

Overdue invoices hide in exports and spreadsheets. You lose time rebuilding the list before you can act.

02

“What did I say last time?”

Conversations live in separate inbox threads. Promises, replies and notes are easy to lose.

03

“How do I follow up without making it awkward?”

Writing each message from scratch makes a necessary task feel personal and harder to start.

A SIMPLE ROUTINE, ALL IN ONE PLACE

Chasely makes the next step easier to see.

Bring the invoice facts together, choose what feels right and keep the useful context beside the work.

↗

SEE THE PRIORITIES

A queue that shows who needs attention

See overdue balances, due dates and days overdue together. Start with a first reminder, a follow-up, a promise to check, or a human call.

Riverside Events £2,400Maple & Co £1,800Bright Design £1,200
✳

FIND THE RIGHT WORDS

Start with a thoughtful draft

Use a clear, professional reminder as a starting point. Edit the message to sound like you, check the details and decide when to send.

Just a reminder about invoice INV-1042Hi there, just a friendly reminder that invoice INV-1042 is now overdue…Review before sending
✓

KEEP THE CONTEXT

Remember the reply and the promise

Keep reminders, notes, customer replies and promised payment dates with the invoice, so you can pick up where you left off.

✓Payment promisedNext check-in · 30 September£1,250

FROM SCATTERED TO STRAIGHTFORWARD

A small, repeatable follow-up routine.

Chasely gives you a clear place to start, then leaves the decisions with you.

Create your account
  1. 1

    Bring your invoices together

    Add an invoice or preview an export from Xero, QuickBooks, Sage, FreeAgent or a spreadsheet.

  2. 2

    Review what needs attention

    See the outstanding amount, due date and a suggested next action. Check imported details before they become records.

  3. 3

    Choose, edit and follow up

    Prepare a reminder, review the recipient and wording, then send or schedule it when you decide.

YOUR ACCOUNTS EXPORT, READY TO REVIEW

Bring your invoices over in a few simple steps.

Export open invoices from the accounting app you already use, then import the CSV or Excel file into Chasely. Review the mapped details before adding anything to your follow-up queue.

Try an invoice import
xeroCSV / Excel export
QuickBooksOnlineCSV / Excel export
sageCSV / Excel export
FreeAgentCSV / Excel export

Also works with a spreadsheet in a supported format. These are file imports, not live account connections.

THE CHALLENGE IS REAL. THE ROUTINE CAN BE SIMPLER.

Late payment takes time away from running a business.

Chasely gives follow-up work one clear home: see what is overdue, prepare a suitable message, and choose when to send it.

86 hours

22% of surveyed businesses said staff spent time chasing late payments. Affected businesses spent 86 hours a year on average.

£11bn

Estimated annual cost of late payments to the UK economy in the same research.

65%

Of SME employers used technology or web-based software to manage their business in 2024, up from 45% in 2022.

Chasely won’t make customers pay on time, but it can make the follow-up easier to keep on top of. Plus adds unlimited reminders, bulk selection, scheduled sending and delivery reporting where available for £19/month.

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Sources:Small Business Commissioner, Late Payments Research (2025)Department for Business and Trade, Longitudinal Small Business Survey 2024

STRAIGHTFORWARD PLANS

Start small. Keep the routine that works.

Try the follow-up flow with your own invoices, then choose more room when you need it.

FREE

Get into a rhythm

See your invoice queue and prepare follow-ups.

  • Manual invoice entry and supported imports
  • Overdue queue, notes and payment promises
  • Up to 5 sent reminders each month

Every reminder stays under your control. Chasely does not send follow-ups automatically.

A CLEARER WAY TO FOLLOW UP

Make room for the work that moves your business forward.

Keep overdue invoices and the next thoughtful action together.

Start with Chasely